1. Introduction

Welcome to Imperial Collection.

We respect your privacy and are dedicated to keeping your personal information safe. This Privacy Policy explains how we collect, use, share, and protect your data when you visit our website or use our services.

By using our website or services, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

a. Personal Information

When you contact us or request a quote, we may collect:

Full name

Email address

Phone number

Address or location details

Project details or service requirements

b. Non-Personal Information

We may also collect:

Browser type and version

IP address and general location

Pages visited and time spent on our website

Device type and operating system

3. How We Use Your Information

We use your information to:

Provide and manage our services (installation, repair, renovation, etc.)

Respond to inquiries and provide quotations

Improve our website and customer experience

Send service updates, offers, or promotional materials (with your consent)

Comply with legal and regulatory obligations

4. Sharing and Disclosure of Information

We respect your privacy and do not sell, rent, or trade your personal data.
We may share your information only with:

Trusted service partners or subcontractors assisting in project completion

IT, hosting, or communication providers supporting our website and operations

Government or legal authorities, if required by law

All third parties are required to maintain the confidentiality and security of your data.

5. Data Security

We care about your privacy and work hard to keep your personal information safe. Our website uses strong security measures to stop anyone from accessing or changing your data without permission. However, please understand that no online system is completely 100% secure.

6. Cookies and Tracking Technologies

Our website uses cookies and similar tools to make your experience better. These help us:

Improve how you browse our site

Understand website traffic and usage

Remember your preferences for future visits

You can turn off cookies in your browser settings if you want, but some parts of the website may not work correctly without them.

7. Your Rights

Depending on your location, you may have the right to:

Access the personal data we hold about you

Request corrections or updates

Request deletion of your personal data

Withdraw consent for marketing communications

To exercise any of these rights, please contact us at info@imperialcollection.ae.

8. Retention of Data

We keep your personal information only for as long as it’s needed to provide our services or as required by law. Once it’s no longer needed, we securely delete or anonymize it.

9. Links to Other Websites

Our website may include links to other websites for your convenience. Please note that we are not responsible for how those third-party sites handle your privacy or the content they provide.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be shared on this page along with the new “Last Updated” date so you can stay informed.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: